b' In 2020, The Centers for Medicare & MedicaidServices continued to rate Greenwood Houseas a five-star, above-average facility. Their starrating is based on surveying, staffing, and qualityindicators. Greenwood House proudly maintains5 stars for staffing and has one of the best staff-to-resident ratios in the state of New Jersey. Greenwood House has one of the lowestreadmission rates in Mercer County for skillednursing facilities as measured by readmissions tothe hospital within 30 days of facility discharge.We also rank #690 of 15,640 nursing homesacross the country. Greenwood House continues to be a member ofCapital Healths Accountable Care Organization(ACO) and has become a preferred member forPenn Medicine Princeton Health.2020 has been a year unlike any other ever experienced at Greenwood House. Despite the pandemic and the closure of Greenwood House to all visitations in March 2020, the services described in this report continued to function at the highest levels possible in order to keep the residents safe, loved and well cared for. Greenwood House would not have survived this global tragedy without the dedication and hard work of the people below along with our Board of Directors, staff, families, and friends.5'